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21. RPA is the use of specialised computer programs known as ________.
A. Future skills
B. User interface
C. Software robot
D. Artificial intelligence
ANSWER:C
SOLUTION : RPA should not be confused with artificial intelligence as it is based on automotive technology following a predefined workflow. It is sometimes referred to as software robotics (not to be confused with robot software).
22. What is /are the business benefit(s) of RPA ?
A. Increased accuracy
B. No interruption of work
C. Low technical barriers
D. All of the above
ANSWER: D
SOLUTION:All of the above
23. ____________ can help companies offer better customer service by automating contact center tasks.
A. RPA
B. Interface
C. Additive
D. Blockchain
ANSWER:D
SOLUTION: Blockchain.
24. _____ is device that has a specific function, in addition usually has small dimensions.
A . Software
B. Gadgets
C. Keyboard
D. Scanner
ANSWER:B
SOLUTION: A gadget is a small, portable computing device that can be carried by a single person.
25. Which of the following is an IT gadget?
A. Keyboard
B. Wrist watch
C. Smart watch
D. Joy Stick
ANSWER:C
SOLUTION: A smartwatch is a portable and wearable computer device in a form of a watch
26. Smart band is also known as__________.
A. Smart bracelet
B. Connected bracelet
C. Both (1) and (2)
D. Smart watch
ANSWER:A
SOLUTION :Smart bracelet
27. Which of the following is a wearable computing device which comes with a head mounted display in the form of eyeglasses?
A. Google glass
B. Drone camera
C. Spy pen
D. Smart google
ANSWER:A
SOLUTION: Google Glass is a wearable computing device that resembles eyeglasses and displays information in the user’s field of vision using a transparent optical head-mounted display (OHMD).
28. This IT gadget is used for protection, safety and even investigation_________.
A. Drone camera
B. Smart watch
C. Bluetooth speaker
D. Spy pen
ANSWER:D
SOLUTION:Spy pen
29. Smart watches can be smart bands with _________.
A. Pedometers
B. Heart rate monitors
C. Both (1) and (2)
D. None of these
ANSWER:C
SOLUTION:Both (1) and (2)
30. Smart phone also offers capability (ies) such as______.
A. Support for biometrics
B. Video chatting
C. Digital assistants
D. All of the above
ANSWER:D
SOLUTION:All of the above